All Systems Operational

About This Site

ProntoForms publishes up-to-date information on service availability on this site. Visit any time to get current status information, or tap "Subscribe to Updates" to setup automatic notifications of issues by email, SMS, or RSS feed. If you are experiencing an availability or performance issue that is not described below, please inform us at support@prontoforms.com or https://support.prontoforms.com.

Mobile App Communications Operational
90 days ago
100.0 % uptime
Today
Public REST API Operational
90 days ago
100.0 % uptime
Today
Admin Console Operational
90 days ago
100.0 % uptime
Today
Form Builder Operational
90 days ago
100.0 % uptime
Today
Advanced Analytics Operational
90 days ago
100.0 % uptime
Today
Document Generation Operational
90 days ago
100.0 % uptime
Today
Scheduled Jobs ? Operational
90 days ago
99.99 % uptime
Today
Submission Processing Operational
90 days ago
99.93 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Scheduled Maintenance Dec 12, 22:00 - Dec 13, 00:00 EST
We are performing backend maintenance in order to improve ProntoForms. Users will be able to fill out forms on their device, but they will not be able to reconcile with the server for short periods until after the maintenance period is complete. Please Feel free to contact us at support@prontoforms.com if you have any questions or concerns.
Posted on Nov 26, 11:11 EST
Past Incidents
Dec 4, 2020

No incidents reported today.

Dec 3, 2020
Resolved - This incident has been resolved.
Dec 3, 15:54 EST
Monitoring - Server health has improved. Scheduled data source fetches and exports are now processing.
Dec 3, 15:45 EST
Identified - We have identified delays in processing data source fetches and scheduled exports and are actively investigating. Messages are currently queued and processing slowly.
Dec 3, 15:40 EST
Dec 2, 2020

No incidents reported.

Dec 1, 2020

No incidents reported.

Nov 30, 2020

No incidents reported.

Nov 29, 2020

No incidents reported.

Nov 28, 2020

No incidents reported.

Nov 27, 2020

No incidents reported.

Nov 26, 2020

No incidents reported.

Nov 25, 2020
Resolved - This incident has been resolved.
Nov 25, 13:06 EST
Update - We are continuing to monitor for any further issues.
Nov 25, 12:51 EST
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 25, 12:51 EST
Identified - The issue has been identified and a fix is being implemented.
Nov 25, 12:05 EST
Investigating - We have identified delays in processing form submissions, and are actively investigating. Messages are currently queued and will process once we resolve the issue.
Nov 25, 12:05 EST
Nov 24, 2020

No incidents reported.

Nov 23, 2020

No incidents reported.

Nov 22, 2020

No incidents reported.

Nov 21, 2020

No incidents reported.

Nov 20, 2020

No incidents reported.