Document creation failures

Incident Report for TrueContext

Resolved

This incident has been resolved.

Posted Jun 05, 2019 - 13:33 EDT

Monitoring

We've corrected the cause of the document creation failures and are now monitoring the service.

Posted Jun 05, 2019 - 13:24 EDT

Investigating

We are investigating an issue with document creation. This includes PDF, Word and HTML documents. Creating these types of documents may fail. Destinations using these documents may fail and will retry on the standard retry schedule.

Posted Jun 05, 2019 - 13:00 EDT

This incident affected: Document Generation.