All Systems Operational

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ProntoForms publishes up-to-date information on service availability on this site. Visit any time to get current status information, or tap "Subscribe to Updates" to setup automatic notifications of issues by email, SMS, or RSS feed. If you are experiencing an availability or performance issue that is not described below, please inform us at support@prontoforms.com or https://support.prontoforms.com.

Mobile App Communications Operational
90 days ago
99.92 % uptime
Today
Public REST API Operational
90 days ago
100.0 % uptime
Today
Admin Console Operational
90 days ago
99.92 % uptime
Today
Form Builder Operational
90 days ago
100.0 % uptime
Today
Advanced Analytics Operational
90 days ago
100.0 % uptime
Today
Document Generation Operational
90 days ago
99.99 % uptime
Today
Scheduled Jobs ? Operational
90 days ago
100.0 % uptime
Today
Submission Processing Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Apr 22, 2021

No incidents reported today.

Apr 21, 2021
Resolved - This incident has been resolved.
Apr 21, 17:04 EDT
Monitoring - Processing has returned to normal and we are now monitoring key metrics to ensure that service remains operational.
Apr 21, 16:46 EDT
Investigating - We have identified delays in data source fetches, scheduled exports and form destination processing. We are actively investigating the issue. Messages are currently queued and will process once the problem has been resolved.
Apr 21, 15:17 EDT
Apr 20, 2021

No incidents reported.

Apr 19, 2021

No incidents reported.

Apr 18, 2021

No incidents reported.

Apr 17, 2021

No incidents reported.

Apr 16, 2021

No incidents reported.

Apr 15, 2021

No incidents reported.

Apr 14, 2021

No incidents reported.

Apr 13, 2021
Resolved - This incident has been resolved.
Apr 13, 15:01 EDT
Monitoring - Service is returning to normal, we are monitoring the results.
Apr 13, 14:44 EDT
Investigating - We are currently experiencing a service disruption. Our engineering team is working to identify the root cause and implement a solution.
Apr 13, 14:35 EDT
Monitoring - Service is returning to normal, we are monitoring the results
Apr 13, 14:32 EDT
Investigating - We are currently experiencing a service disruption. Our engineering team is working to identify the root cause and implement a solution.
Apr 13, 14:06 EDT
Apr 12, 2021

No incidents reported.

Apr 11, 2021

No incidents reported.

Apr 10, 2021

No incidents reported.

Apr 9, 2021

No incidents reported.

Apr 8, 2021

No incidents reported.