All Systems Operational

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ProntoForms publishes up-to-date information on service availability on this site. Visit any time to get current status information, or tap "Subscribe to Updates" to setup automatic notifications of issues by email, SMS, or RSS feed. If you are experiencing an availability or performance issue that is not described below, please inform us at support@prontoforms.com or https://support.prontoforms.com.

Uptime over the past 90 days. View historical uptime.
Admin Console ? Operational
90 days ago
99.96 % uptime
Today
Form Builder ? Operational
90 days ago
99.96 % uptime
Today
Mobile App Communications ? Operational
90 days ago
99.94 % uptime
Today
Submission Processing ? Operational
90 days ago
99.94 % uptime
Today
Document Generation ? Operational
90 days ago
99.96 % uptime
Today
Scheduled Jobs ? Operational
90 days ago
99.94 % uptime
Today
Customer Feedback Forms ? Operational
90 days ago
99.96 % uptime
Today
Advanced Analytics ? Operational
90 days ago
99.99 % uptime
Today
Public REST API ? Operational
90 days ago
99.96 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance
Scheduled Network Maintenance May 22, 2023 14:00-14:15 EDT
We will be updating our TLS 1.2 cipher suites to remove support for the TLS_ECDHE_RSA_WITH_AES_256_CBC_SHA384 and TLS_ECDHE_RSA_WITH_AES_128_CBC_SHA256 ciphers. There will be no downtime for this operation.

For most users this will have no impact to your ability to make HTTPS requests to our Public REST API, however we recommend reviewing any applications using TLS 1.2 to make requests to our API, and making any necessary changes if your application is using the discontinued ciphers.

Supported TLS 1.2 Ciphers:
TLS_ECDHE_RSA_WITH_AES_128_GCM_SHA256
TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384
TLS_ECDHE_RSA_WITH_CHACHA20_POLY1305_SHA256

Discontinued TLS 1.2 Ciphers:
TLS_ECDHE_RSA_WITH_AES_256_CBC_SHA384
TLS_ECDHE_RSA_WITH_AES_128_CBC_SHA256
Posted on Mar 29, 2023 - 13:35 EDT
Past Incidents
Mar 30, 2023

No incidents reported today.

Mar 29, 2023

No incidents reported.

Mar 28, 2023

No incidents reported.

Mar 27, 2023

No incidents reported.

Mar 26, 2023

No incidents reported.

Mar 25, 2023
Scheduled Database Maintenance
Completed - The scheduled maintenance has been completed.
Mar 25, 20:15 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 25, 20:00 EDT
Scheduled - We will be using this time to perform maintenance activities on our databases. The ProntoForms web portal may be inaccessible for periods during the maintenance window. However, users can still complete mobile forms in the ProntoForms app. Form submissions will remain in the users Sent box, ready to be synced when the service is back up and running.

We appreciate your patience and understanding. As always, if you have questions or issues, please submit them at https://support.prontoforms.com.

Thank you,
The ProntoForms Operations Team
Mar 20, 18:11 EDT
Mar 24, 2023

No incidents reported.

Mar 23, 2023

No incidents reported.

Mar 22, 2023

No incidents reported.

Mar 21, 2023

No incidents reported.

Mar 20, 2023

No incidents reported.

Mar 19, 2023

No incidents reported.

Mar 18, 2023

No incidents reported.

Mar 17, 2023

No incidents reported.

Mar 16, 2023

No incidents reported.

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