Database SSL certificates update

Scheduled Maintenance Report for TrueContext

Completed

The scheduled maintenance has been completed.

Posted Feb 10, 2020 - 22:00 EST

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Feb 10, 2020 - 20:00 EST

Scheduled

We will be using this time to update SSL certificates on our databases. The ProntoForms web portal may be inaccessible for periods during the maintenance window. However, users can still complete mobile forms in the ProntoForms app. Form submissions will remain in the users Sent box, ready to be synced when the service is back up and running.

We appreciate your patience and understanding. As always, if you have questions or issues, please submit them at https://support.prontoforms.com.

Thank you,
The ProntoForms Operations Team

Posted Feb 03, 2020 - 13:26 EST

This scheduled maintenance affected: Admin Console, Form Builder, Mobile App Communications, Document Generation, Scheduled Jobs, Advanced Analytics, and Public REST API.