ProntoForms Service Disruption

Incident Report for Prontoforms

Resolved

This incident has been resolved.

Posted Jul 18, 2021 - 22:35 EDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jul 18, 2021 - 22:05 EDT

Identified

The issue has been identified and a fix is being implemented.

Posted Jul 18, 2021 - 19:55 EDT

Update

We are continuing to investigate this issue.

Posted Jul 18, 2021 - 17:00 EDT

Update

We are currently experiencing a service disruption. Our engineering team is continuing to investigate the issue and implement a solution.

Posted Jul 18, 2021 - 16:40 EDT

Investigating

We are currently experiencing a service disruption. Our engineering team is working to identify the root cause and implement a solution.

Posted Jul 18, 2021 - 15:26 EDT

This incident affected: Admin Console, Form Builder, Mobile App Communications, and Public REST API.