Scheduled network maintenance

Scheduled Maintenance Report for TrueContext

Completed

The scheduled maintenance has been completed.

Posted Nov 05, 2022 - 22:00 EDT

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Nov 05, 2022 - 21:00 EDT

Scheduled

We are performing network maintenance in order to improve ProntoForms. All ProntoForms service components will continue to function normally.

However, we will be adding additional IP addresses to the "Data Outbound" and "Backup IP" address lists. The details for these lists can be found here:
https://support.prontoforms.com/hc/en-us/articles/217500308-IP-and-Domain-White-List

IMPORTANT - Please note: If you have configured data sources or destinations which are protected behind a firewall, please update the firewall configurations to whitelist the new ProntoForms IP addresses. This will ensure that integrations with ProntoForms platform continue to function uninterrupted.

Posted Oct 27, 2022 - 16:27 EDT

This scheduled maintenance affected: Submission Processing, Scheduled Jobs, and Public REST API.