OCR Keyboard Unavailable

Incident Report for TrueContext

Resolved

This incident has been resolved.

Posted Apr 04, 2022 - 11:44 EDT

Monitoring

A fix in our iOS app has been deployed, allowing us to re-enable OCR Keyboard. Users are encouraged to download the latest iOS app version (v14.7.2) if they experience issues

Posted Apr 01, 2022 - 12:50 EDT

Investigating

We are experiencing issues with our Mobile Client OCR Keyboard feature. Customers are currently unable to use this feature.

Posted Mar 22, 2022 - 12:08 EDT

This incident affected: Mobile App Communications.